Shipping Policy

Delivery Information

At Wet Wall, we recognize the significance of prompt and reliable delivery when it comes to your bathroom and renovation projects. We strive to ensure that your experience with us is seamless, from the moment you place your order to the arrival of the panels at your doorstep.

Shipping Options

We offer a variety of shipping options to cater to your requirements, including standard and accelerated shipping. You can choose the option that best suits your timeline and budget during the checkout process.

Processing Time

Upon receiving your order, our team works diligently to process it quickly. Most orders are processed within 2-3 business days; although processing time may vary depending on the size and complexity of your order.

Estimated Delivery Time

The estimated delivery time depends on your location and the shipping method you choose. We offer free delivery across the UK, which typically takes around 6-8 working days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

Delivery Partners

We partner with trusted courier services to ensure that your order reaches you safely and on time. Our delivery partners are experienced in handling fragile items like Wet Wall panels, minimizing the risk of damage during transit. We go above and beyond to ensure your items arrive in perfect condition.

Delivery Tracking

For your peace of mind, all orders are shipped with tracking information. You can track the status of your delivery online or through our customer service team, who are available to assist you with any questions or concerns.

Delivery to Remote Areas

While we endeavor to deliver to all locations, please note that additional shipping charges and extended delivery times may apply to remote or hard-to-reach areas. If you have any queries about delivery to your location, please contact our customer service team for assistance.

Delivery Inspection

Upon receiving your order, we recommend inspecting the packaging for any signs of damage before accepting the delivery. If you notice any damage, please contact us immediately so that we can resolve the issue and ensure your satisfaction.

Contact Us

If you have any questions or require further assistance regarding delivery, please don’t hesitate to contact our customer service team. We’re here to help make your experience with Wet Wall as smooth and pleasant as possible.